Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour response guarantee with all of our cloud services packages, which means that each individual support inquiry you send will be reacted to within 1 hour max. Our support crew members have been educated to rapidly overcome any situation and to offer you relevant advice on any issue that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time necessary. Our team of technicians is going to be online for you 24x7x365 to react to all your problems and to address any issue you will have. You can easily send us a tech support ticket from your Site Control Panel or send us an e–mail at any time. Furthermore, on working days, you’re able to call us or take advantage of the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel boasts an extensive practical knowledge base that’s built–into all parts. In each area, you will find a Help button which will load for you a variety of step–by–step lessons on how to make use of a specific element or execute a particular action. Moreover, we have produced course films as a way to get a better idea of the Control Panel’s interface.