1 hour ticket response
We are committed to delivering a rapid and proper answer to each tech support ticket submitted by a customer. Our qualified technical support team representatives will examine your request and will offer you the best option. We offer a 1–hour response time guarantee for all tickets. Actually, our average tech support ticket response time has proved to be twenty minutes.
An Outstanding Support Service
Our technicians possess immense experience in the cloud services sector and are trained enough to supply a prompt solution to your problem. If, however, the problem at hand is not within the competence of a support engineer, the customer support ticket will be forwarded to a developer or administrator for further investigation.
An Easy–to–Navigate Help Center Section
To help you find a quick suggestion on how you can use a certain service, we have incorporated a truly intuitive Help section in our Site Control Panel. You can browse through a broad selection of web hosting account administration articles and website management articles, explore our F.A.Q. archive or check out our educational video tutorials.
