Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Resolution Guarantee

  • Our client help and support staff is working round the clock to take care of every one of your help questions. Every ticket you submit to us will be responded to within less than one hour. If your situation demands some help from an admin, we’ll send the ticket to the technician in charge and will inform you that the situation is being taken care of.

  • Top quality support service

  • Qualified Technical Support Service

  • We deliver 7 days a week customer help and support by using a ultra–fast ticket solution incorporated into your Control Panel. You’ll be able to write to us all the time about any of the programs that come installed in advance on the virtual server, which include the selected OS, the server management panel and our custom made Site Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each section of the Site Control Panel that is provided free with your VPS features an included collection of articles. One can find a collection of thorough how–to articles and reviews and an array of step–by–step video tutorials that illustrate all the basic web site supervision duties. You can easy–access them by pressing the Help or Video keys in the top right part of each Control Panel section.