If you have never opened a web hosting account or you’ve switched companies and the new one uses an account management tool that you have not seen so far, you may get perplexed about how to do a specific task in your account or on your desktop computer. That is the reason why, lots of companies have compiled a knowledge base, which encompasses the most popular enquiries and challenges connected with their platform, instead of adding only general information. This type of knowledge base will enable you to find the needed information quickly and easily, so you will not need to spend plenty of time and efforts on stuff that might require something as elementary as pushing a button or ticking off a tickbox. Thus, not only can you get things done, but you can also get to know a ton of new and valuable facts, both about the way you can administer your account and about the way the hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you’ve ordered your first cloud hosting plan from our company or have moved your website over to us, you will get used to our platform and our custom-built Hepsia Control Panel before you know it thanks to the fact that we have compiled an elaborate knowledge base where you can find all the information that you may ever need – both general info with regards to the hosting service as a whole and more specific info about the separate functions that you can use and the issues that you can run into. The articles themselves are available in two locations. The full article archive is accessible via the Help section of the Control Panel. You can read articles that are dedicated to the different functions in every section of the Control Panel as well. You can become aware of how to do just about everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles offer thorough guides, so you won’t ever get bewildered due to an ambiguous text. Certainly, if you face a more specific problem and you don’t find anything about it in our knowledge base, you can touch base with our help desk team 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers come with a rich article archive where you can find any information that you may need about our hosting services or about the Hepsia Control Panel that we are using. We’ve compiled it on the basis of the feedback that we have acquired from our clients over the years and, as a result, our articles touch on particular issues that you might confront and present the quickest means of solving them, for instance getting a 500 Internal Server Error message or not being able to send email messages from your desktop PC although you have the right settings. The articles are available in each single Control Panel section and you can browse them at any given moment. They can help you increase your knowledge not only about our platform, but also about the hosting sphere in general, as they include detailed instructions and general info such as what cron jobs or file access permissions are.