Live Chat Support in Cloud Hosting
As we acknowledge the fact that a great number of problems can be resolved when you talk to a live person, we supply a live chat service for all our prospective and current customers. Our chat is accessible every day and our customer care agents will assist you with a wide range of questions and problems. In case you aren't our client yet, you can learn more about our cloud hosting plans and the website hosting environment in general in order to make sure that your web sites will work properly on our servers. In case you already have an account and you've got some questions or you encounter any kind of problems with some of our solutions, you can join us on our live chat and we can provide you with the required details or help you troubleshoot the issue. You will have to open a trouble ticket for certain issues which need longer time or the assistance of a system administrator, but for the majority of common problems you will get help on the spot.
Live Chat Support in Semi-dedicated Hosting
We provide you with live chat support as part of our services, so that whenever you have any kind of questions concerning our semi-dedicated services, you will be able to get in touch with our customer support team at any time no matter if you've already purchased your account or not. Generally, the chat service is intended for billing, pre-sales and general questions and troubles, yet we will help you with quite a lot of tech questions as well. We will help you choose the optimal package for your sites if you don't have an account yet, we can respond to any kind of billing questions or issues you may have or we can help you with setting up your new email address on your personal computer or smart phone - all this will be done promptly as our live chat service is available all day long, every day. Any time you require support, you'll be able to speak to a representative and save time and effort.